Legal
Membership Terms
Last updated June 2026
These terms govern your coaching membership with OUTWRK Fitness LLC (“OUTWRK,” “we,” “us”). By starting a membership you agree to them. Please read the billing and cancellation sections carefully.
1. The service
OUTWRK provides personal training and online coaching, including a custom training program, nutrition and macro targets, weekly check-ins, an exercise library, and messaging with your coach. Coaching is guidance and education — it is not medical advice. Consult a physician before beginning any exercise or nutrition program.
2. Membership & billing
- The coaching membership is $65.00 USD per month.
- Membership is billed monthly on the 1st and renews automatically each month until cancelled.
- Your first charge is taken when you start, and on the 1st of each month thereafter.
- Additional single 1:1 sessions are available to active members for $15.00 USD each, charged when booked.
- If a membership payment is not completed by the 10th of the month, a $10.00 USD late fee may be added.
- Payments are processed securely by Stripe. We do not store your full card details.
3. Cancellation
Your membership is month-to-month with no long-term contract. You may cancel at any time by emailing jess@outwrkfit.com. Cancellation stops future monthly charges; you retain access through the end of the current paid month. The recurring charge on the 1st is not pro-rated.
4. Refunds
Because coaching, programming, and check-ins are delivered throughout each month, monthly membership fees are generally non-refundable once the month has begun. If you were charged in error or believe there is a billing problem, contact us within 14 days at jess@outwrkfit.com and we will review it in good faith.
5. Your responsibilities
- Provide accurate information at intake and in your weekly check-ins.
- Train within your ability and stop if you feel pain or are unwell.
- Keep your account and login details secure.
6. Changes to these terms
We may update these terms from time to time. Material changes that affect pricing or billing will be communicated before they take effect.
7. Contact
Questions about your membership or these terms: jess@outwrkfit.com.